Contact

We’d love to hear from you. Whether you have a question about an order, need assistance with a product or want to suggest a new charity partner, get in touch using the options below.

How to reach us

• Contact form. Use the form below to send us a message. Provide as much detail as you can so we can help quickly.
• Email. You can reach us at support@charitywin.org for general inquiries or use the contact form below for any info, questions, or feedback you want to share.
• Social media. Follow us and send a direct message on Instagram, X or LinkedIn. Links are available in our site footer.

What to expect

Our customer support team responds to messages within two business days. We treat every inquiry with care and respect. If your request is urgent — for example, if you received the wrong item or if your order is damaged — mention it in your subject line so we can prioritize your request.

Helpful links

• ❓ FAQ - Find answers to common questions.
• 🛒 Shop - Browse our charity merch product collections.
• 📚 Resources - Learn about partnering with us.